What is Boerum Saddles’ trial policy?

Upon purchase, all saddles come with a 3-day trial unless otherwise indicated on the saddle’s individual description page.

Saddles that are described as "new” or in “like-new” condition will often be ineligible for trial due to their minimal or never-used condition. Saddles that have popular specs may also be unavailable for trial due to high-demand and quick turnaround times. If a saddle’s description page indicates that it is not available for trial, then the saddle is available for final-sale purchase only.

The 3-day trial period allows you to determine whether the saddle purchased is the correct fit for you and your horse.

All saddles are shipped via USPS Ground Advantage and are insured for the full amount of the purchase price. The 3-day trial begins on the day of USPS tracking indicates the saddle has been delivered to your business or residence.

What is Boerum Saddles’ return policy?

If you would like to return the saddle you have purchased from Boerum Saddles, there is a 3.5% restocking fee. You are responsible for informing us that you’d like to return your saddle within the 3-day trial period. We will then provide you with a prepaid shipping label via email. We can be contacted at boerumsaddles@gmail.com.

In the event of return, we ask that you pack the saddle in the same careful manner that we have and drop the saddle off at USPS (standard post office) or other retailer (e.g., Staples) that serves as a USPS drop-off center. You must return ship your saddle within the 3 business day trial window.

If you do not inform us of a return within the trial period, and tracking does not show that the saddle is en-route back to Boerum Saddles, the saddle will become final sale.

How much does shipping cost?

Shipping costs $140.00 and is paid at checkout. The cost of shipment is non-refundable for all saddles. If you keep your saddle, the total cost of shipping is $140.00 which includes full insurance and tracking via USPS Ground Advantage. Return shipment is the same cost of $140.00.

A prepaid return shipping label will be emailed to you when you inform us of a return. When we receive the saddle from your return, you will be fully refunded for your purchase less our 3.5% restocking fee, shipment to you ($140) and return shipment to Boerum Saddles ($140).

All saddle refunds will be initiated the day we have received the saddle, and will post to your account in three business days.

Does Boerum Saddles offer payment plans?

Boerum Saddles has a Klarna option at checkout which can be used to make payments on your saddle over time. We do not offer any other financing options at this time.

Other questions?

Please reach out to us using our Contact Us form or via email directly at boerumsaddles@gmail.com. We are happy to answer questions!

In the event that you are requesting specific fit or serial information which we cannot advise on, we will route you to appropriate credentialed fitters or manufacturers. All other requests can be sent to boerumsaddles@gmail.com.